Service is an interesting word. In our case, it means a couple of things.
One is doing work on your machine. The other meaning is supplying customer support for questions, information, getting the right item, or doing something for you before, during, and after a purchase. Hopefully, we are doing a good job for you in our service department(s.)
Another is doing you a service. In talking with a customer the other day, he noted he had called some other dealerships on pricing of machines. Some places gave initially lower prices than what we have. But, and there typically is always a disclaimer, extra fees were going to be added. At that point, the price was more than ours. And, you can imagine other little charges may be tacked on or someone may try to persuade you to buy this and that to the point the machine is much higher in price.
Doing you a service may be implied as doing you justice. A good explanation of the aspects of the machine. Questions about what you want to achieve. Knowledge of riding. A chance for you to decide without being hounded into a deal.
That, to us, is good service.
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